Shipping and Payment

Welcome to the World of Convenience, only at https://www.superbazaar.com.au/

Forget the sloppy experience of squeezing yourself in those narrow aisles, carrying heavy shopping baskets and getting frustrated handling kids at the same time! Shop online at https://www.superbazaar.com.au/ from the comforts of your home and we deliver your shopping basket right at your place!

  1. Once you place the order, the goods will be delivered as per the timelines stated in the below table. If you haven’t received the order, please reach out  at info@superbazaar.com.au

    Currently we deliver across Melbourne and below are the order values for FREE DELIVERY with respective delivery schedules.

    Post code

    Min Order Value for FREE Delivery

    Delivery Time Frame 

    3024, 3029, 3030 & 3064

    AUD$25

    SAME DAY between 6-9PM

    (For the orders received until 4PM)

    3000, 3001, 3003, 3004, 3006, 3007, 3008, 3027, 3028, 3053, 3205 & 3207

    AUD$50

    EVERY THURSDAY between 5-9PM &/or SATURDAY between 7AM - 5PM (Usually Thursdays)

    Note: Order Cut off Thursday 10AM for the week (Contact info@superbazaar.com.au for the delivery schedule before placing an order, for any clarifications / updates on planned delivery for that week)

    3011, 3012, 3013, 3016, 3018, 3020, 3025, 3048, 3074, 3075, 3141, 3142, 3143, 3181, 3182, 3183, 3750, 3753 & 3754

    AUD$50

    EVERY THURSDAY between 5-9PM &/or SATURDAY between 7AM - 5PM (Usually Saturdays)

    Note: Order Cut off Thursday 10AM for the week (Contact info@superbazaar.com.au for the delivery schedule before placing an order, for any clarifications / updates on planned delivery for that week)

    3021, 3023, 3031, 3032, 3043, 3044, 3046, 3049, 3051, 3057, 3072, 3073, 3083, 3084, 3101, 3121, 3122, 3123, 3124, 3144, 3145, 3146, 3148, 3149, 3150, 3161, 3163, 3166, 3168, 3169, 3184, 3185 & 3429

    AUD$75

    EVERY THURSDAY between 5-9PM &/or SATURDAY between 7AM - 5PM (Usually Saturdays)

    Note: Order Cut off Thursday 10AM for the week (Contact info@superbazaar.com.au for the delivery schedule before placing an order, for any clarifications / updates on planned delivery for that week)

    *Minimum order value to be AUD$25 (excluding shipping charges) even for providing the delivery with additional10$ shipping charges

    3033, 3034, 3037, 3040, 3108, 3109, 3126, 3128, 3133, 3134, 3152, 3155, 3170, 3174, 3175, 3177, 3178, 3179, 3204, 3335, 3336, 3337, 3338, 3340, 3806, 3807, 3809, 3810, 3975, 3976, 3977 & 3978

    AUD$90

    EVERY THURSDAY between 5-9PM &/or SATURDAY between 7AM - 5PM (Usually Saturdays)

    Note: Order Cut off Thursday 10AM for the week (Contact info@superbazaar.com.au for the delivery schedule before placing an order, for any clarifications / updates on planned delivery for that week)

    *Minimum order value to be AUD$40 (excluding shipping charges) even for providing the delivery with additional10$ shipping charges

    All Other Postcodes*

    AUD$90

    EVERY SATURDAY / SUNDAY between 7AM - 5PM

     

    *Please check with us (info@superbazaar.com.au) for our service coverage in your area. Currently most of the suburbs in ~30-40kms radius from Melbourne CBD are covered in our FREE delivery services. (East: upto Clayton and Doncanster. West: Upto Werribee, Wyndhamvale and Bacchus Marsh. North: Upto Craigieburn, Donnybrook, Mickleham and Kalkallo) 

    In case of any changes in the delivery schedule (for whatever may be reason(s)), one of the admins will get in touch with customer(s) and advise on the day of receiving the order or latest the next day.

    If you wish to cancel your order: You can notify us by email to admin@superbazaar.com.au before we have dispatched the goods to you; or where goods have already been dispatched to you, by returning goods to us in accordance with clause 4 below.

  2. You can return goods you have ordered from us for any reason at any time within 7 days of delivery (if the product stays in the same packing condition and kept unopened / un-damaged), for a full refund or exchange. The costs of returning goods to us shall be borne by you. In the case of a major fault, full refund including postage will be available. (Perishable items need to be verified and returned during the delivery itself. Returning these wouldn't be entertained later on.)

  3. Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as per availability and at descrition of SuperBazaar.

  4. The rights to return the goods will not apply in the following circumstances: In the event that the product has been used to any products that we have made or customised specifically for you. The provisions of this clause 4 do not affect your statutory rights.

  5. In case of any system mal-functions observed, SuperBazar has all the rights to inform customers and update prior to the delivery and make necessary changes at descrition of SuperBazaar.
  6. Please note, in case of any issues associated with items of local manufacturers/ suppliers, we may: Return the product to the manufacturer/ supplier or their agent to determine the nature of the problem: or Refer you to the supplier of such items for assistance or refund/ exchange authorisation.

  7. Fresh Vegetables and utensils are not the regular grocery items and those are considered as pre orders with us (for most of the items). Items availability could only be confirmed after receiving the order and customer will be informed regarding the order and delivery details.
  8. Almost all the items contain local manufacturers names, addresses and the telephone numbers. Should any manufacturers information not be available, we shall happily provide it to you upon request. This policy does not limit your rights as customer.

  9. SuperBazaar has all the rights to maintain and update the policies, terms & conditions on an ongoing basis afterwhich an email will be communicated to all the registered customers email IDS for their awareness to make any necessary changes on membership with SuperBazaar.

 

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