FAQ and T&Cs

1) Do you deliver to all the suburbs of Melbourne?

Currently we are doing the delivery to most of the Suburbs near Melbourne. Please enter the Post code when the application is launched to check either we do the delivery or not. Please visit shipping policy to view the list of suburbs and delivery schedules.

 

2) I have an unique product and would like to promote through your website, is it possible?

Yes, please get in touch with us at info@superbazaar.com.au

 

3) How will any special promotions be communicated?

Offers and promotions vary time to time and will be at descretion of SUPERBAZAAR to communicate using whatsapp / SMS / email / social media. New offers / promotions will only be applicable for the orders received from start time of offers / promotions. SuperBazaar has all the rights to change / cancel the promotion at any time and also to refund the money.

 

4) How can I edit/cancel my order? 

You can reach out to info@superbazaar.com.au to cancel your order any time until its been packed / delivered. Paid amount would be refunded to SuperBazaar wallet / Rewards / payment method used at the descrition of SuperBAzaar. Once the order is placed, it cant be edited.

 

5) How can I disable / delete my account? 

Please write to info@superbazaar.com.au with your request to disable / delete your account sharing the LOGIN EMAIL, FIRST NAME & LAST NAME with SuperBazaar. We will action the request and confirm. 

 

6) Will all the pictures and names are same as that of the packings that will be delivered?

SuperBazaar ensures the picture of the products resembles the name of the product (including the supplier information). If there is any discrepancy with the definition of the product and customer is not happy with the product received, then our RETURN POLICY will be applicable.