FAQ and T&Cs

1) Do you deliver to all the suburbs of Melbourne?

Currently we are doing the delivery to most of the Suburbs near Melbourne. Please enter the Post code when the application is launched to check either we do the delivery or not. 


2) I have an unique product and would like to promote through your website, is it possible?

Yes, please get in touch with us at info@superbazaar.com.au


3) How will I get 10% discount for my first order?

You have to register online in our website and make a purchase online for minimum order values stated in shipping policy and update the coupon as SUPER in checkout. Discount would be applied for the products excluding the items - RICE, ATTA, OILS / GHEE, SPECIALS / HOT SALES (including Pooja Items, Pre Order) PRODUCTS

Note: This new registration offer / discount is limited only to ONE per family / ONE per registered postal address. SuperBazaar has rights to cancel the discount applied, if two persons from the same address / family applies and gets this discount by the system.


4) How will any special promotions be communicated?

Offers and promotions vary time to time and will be at descretion of SUPERBAZAAR to communicate using whatsapp / SMS / email / social media. New offers / promotions will only be applicable for the orders received from start time of offers / promotions. SuperBazaar has all the rights to change / cancel the promotion at any time and also to refund the money.


5.) How can I edit/cancel my order? 

You can reach out to info@superbazaar.com.au to cancel your order any time until its been packed / delivered. Paid amount would be refunded to SuperBazaar wallet / payment used device at the descrition of SuperBAzaar. Once the order is placed, it cant be edited.


6.) Will there be any circumstances where my discount / offer could be cancelled manually even if the discount is applied in order?

Yes, in case of any system malfunctions, SUPERBAZAAR has all the rights to cancel the discount / offer applied by system incorrectly.

Eg: 10% discounts are applicable only for registered users. Even if a guest user applies for the same and if system gives discount for your order, we will communicate to customer and request to make the payment for the discounted amount too


7.) Will all the pictures and names are same as that of the packings that will be delivered?

SuperBazaar ensures the picture of the products resembles the name of the product (including the supplier information). If there is any discrepancy with the definition of the product and customer is not happy with the product received, then our RETURN POLICY will be applicable.


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